SOCIAL MEDIA
Word of Mouth at the Speed of Light
Managing Your Reputation
In the past reputation was managed through public relations and print media, but now the internet has created a dramatic shift in the way you should look at your companies image. Any negative client experience can now be broadcast throughout the internet. There are hundreds of review sites – Yelp being the largest but even Google and the Yellow Pages allow for customer reviews. When someone says something negative about your business this can spread very quickly. In the past they could tell a dozen of their closest friends, but now they can reach hundreds if not thousands of people.
A Proactive Approach to Social Reputation
Reputation to a business is like character to a person. It follows you around wherever you go and is the number one factor in your success. In the short term any business can convince a few customers to use them but long term success is always determined by the reputation you create in the marketplace. If you provide a good quality service at a good price, provide value and look after your customers, then they will be the catalyst for your business growth.
By creating a positive reputation online you are preventing the ability for negative comments to damage your reputation.
Advantages of Social Media Marketing
- Reach New Customers
through interests and more… - Manage A Positive Reputation
through online word of mouth - Increase Website Traffic
with the power of sharing and influence - Track and Manage
with reports and consulting from our experts
Success Always Begins With The First Step
Social networks, like Facebook, Twitter, LinkedIn, and Youtube, make it simple to setup a profile. While easy to use, getting the desired results is not so easy. With dozens of competing businesses online, a successful social media strategy requires four pillars:
Strategy
Implementation
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